Refund policy
Return and Refund Policy
At [ ARSHKART ], customer satisfaction is important to us. This Return and Refund Policy explains the conditions for returns, exchanges, and refunds.
1. Return Eligibility
Products may be eligible for return if:
- The return request is made within [2 DAYS] of delivery
- The item is unused and in original condition
- Original packaging, tags, and accessories are included
- Proof of purchase is provided
We reserve the right to reject returns that do not meet these conditions.
2. Non-Returnable Items
The following items may not be eligible for return:
- Personalized or customized products
- Perishable goods
- Innerwear, hygiene, or personal care items
- Gift cards
- Clearance or final sale items
3. Damaged or Defective Products
If you receive a damaged, defective, or incorrect item, please contact us within [X DAYS] of delivery at [ Rajesabshaikh23@gmail.com ].
Please include:
- Order number
- Photos of the product and packaging
- Description of the issue
We will review the issue and arrange a replacement, exchange, or refund where applicable.
4. Return Process
To initiate a return:
- Contact us at [ Rajesabshaikh23@gmail.com ]
- Provide your order details
- Follow the return instructions shared by our support team
Unauthorized returns may not be accepted.
5. Refund Process
Once the returned item is received and inspected:
- Approved refunds will be processed to the original payment method
- Refunds may take [ 7-15 days] to reflect depending on the payment provider or bank
Shipping fees may be non-refundable unless the return is due to our error.
6. Exchange Options
Eligible products may be exchanged subject to stock availability.
If the requested replacement item is unavailable, we may issue a refund or store credit.
7. Return Shipping Costs
- Customers may be responsible for return shipping charges unless the return is due to a defective or incorrect product.
- Original shipping charges are generally non-refundable.
8. Cancellation Policy
Orders may be canceled before shipment confirmation.
Once shipped, orders may only be eligible for return according to this policy.
9. Contact Information
For returns or refund assistance, contact:
[STORE NAME]
Email: [ Rajesabshaikh23@gmail.com ]
Phone: [ +919343239559]